Workload continues to be a problem

Research on work experience contains a few surprises

  • Internal communication and workload remains a concern
  • Mainly senior lecturers and lectors are unsatisfied

The score of 7.5 on ‘satisfaction’ wasn’t bad and in comparison to previous years. The score hasn’t changed either, but the scores on the sub topics were very much diverged. ‘Pleasure at work’ scored 76 points of the total 100. Employees also feel challenged by and involved with the company in a good way. The problems lay with the internal communication and workload, that scored 57 and 42 points out of 100, which means that the workload is still considered to be too intensive.

The scores on ‘satisfaction’ are diverged by group. Senior lecturers and lectors score below average, with the last group scoring notably lower than the first one. Mainly teachers with a lot of service years score low on internal communication. The complaints diverged from ‘information arrived too late’ to ‘information stays with superiors’. The Executive Board responds with the promise that direct-executives will be ‘informed even better from now on, so that they can fulfil their duty as good as possible.’

Head teachers score low on the subject of workload, with a low score of 30 out of 100. The heavy workload was probably caused by reorganisation, which is known for increasing the workload on employees of management. The Executive Boards acknowledges the fact that ‘there are less employees to do that job’.

Internal communication was scored a nearly sufficient by the services (Operational and Support services) and the divisions Business, Media and Law, Engineering and ICT and Windesheim Flevoland, but the divisions Human Movement and Education and Health Care and Social Work score insufficient. The workload seems to not be a problem for Operational and Support services and Engineering and ICT, but Flevoland, Business, Media and Law and Health Care and Social Work score 40 points, with Human Movement and Education only scoring 34.

The research also consisted of questions surrounding inappropriate behaviour. 21 percent of the employees has experienced two or more forms of inappropriate behaviour in the last two years, which is a lower rate than for all of The Netherlands and the field of education. What’s noticeable, is that two years ago only 12 percent indicated having experienced inappropriate behaviour. Most cases are about intimidating behaviour (17 percent, nationwide 24 percent) or experiencing discrimination (5 percent, nationwide 9 percent). (MH)


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